Fleet Tyre Maintenance System

Business Scenario

Largest & Fastest growing independent specialist in tyres and rims industry. The client expected a location-based search application which enabled users to locate nearby maintenance locations for tire services. Serving the highly optimized necessity of location mapping with critical care and immediate operations and service management was the motive behind this integration.

Solution Highlights

  • GPS based search function enables user to locate nearest maintenance divisions
  • Tyre services such as Balancing, Align, Repair, Nitrogen Sipping
  • Listing of tyre by brand & price
  • Personalized fleet owner page detailing status and recommendations for vehicles
  • Send list of selected tyre for purchase via E-mail
  • Specialized tyre care which provides recommendation based on the no. of KMs driven, driver driving behavior, age, etc.
  • View breakdown case details like breakdown time, expected time of arrival etc. (of service vehicle/staff)
  • Real time monitoring system to find the reports of present status
  • Integration between manual operations and digital updates via application

Challenges Faced

  • Customer finding it difficult to find the right specialist near them
  • Haphazard placement of products in their catalogue
  • Limited marketing capabilities

Business Benefits

  • Improved sales through GPS
  • Effective fleet planning and better customer satisfaction based on the feedback mechanism
  • Higher earning through increased footfalls